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OUR COMPANY

Over 60 Years of Quality Propane Service in Texas

 

Sharp Propane, a Ferrellgas company, is a leading service provider of residential and commercial propane systems providing customers a green, safe, and reliable energy source for the way they live and work. The Propane Professionals® at Sharp are committed to being a customer-first company that sets the highest standard for safety and service in the industry.

 

Sharp Propane, founded in 1949 in Smithville, Texas, is one of the largest propane distributors in the United States and the largest independent retailer in Texas.

 

Sharp Propane services the Austin, La Grange, and Bryan/College Station areas.

 

Customer Service

 

At Sharp Propane, a Ferrellgas company, professional, exceptional, and ongoing customer service is the most valuable product we have to offer. Each and every employee truly cares about our customers, not just what they order, but who they are and how they are. We all enjoy getting to know our customers and welcome everyone into our “Sharp Propane Family.”

Our mission is to make that one person we are talking to feel as if they are the most important person in the world. There is nothing we won’t do to make their day better because it is all about the customer’s positive experience. These are the steps we follow to ensure our customer service is above and beyond:

  1. We respond in a timely manner to calls, service requests, and of course emergencies.

  2. We are especially helpful and friendly, while still maintaining a high level of professionalism.

  3. We all have been trained by the best in the business and our knowledge of our product is second to none.

  4. We truly listen to our customers – what they need, what they don’t need, and sometimes just how their day is going.

  5. We get to know our customers on a personal level and make them a part of our “Sharp Propane Family”.

  6. We focus on our relationships with the customers as well as our coworkers. When everyone can get along and work as a cohesive unit together, wonderful things can happen.

 

Safety

 

We don’t just follow safety regulations; we set the industry standard. At Sharp Propane, a Ferrellgas company, our staff includes some of the most highly trained, certified, and thorough professionals in the industry. Our safety program was developed by experienced safety professionals through extensive research, industry guidelines, and over 100 years of combined experience.

 

As propane professionals, we hold ourselves to stringent standards concerning the installation, operation, and inspection of equipment, preventative maintenance and testing, and delivery of propane. We comply with all federal, state, and local regulations, including the Administration/Department of Transportation (FMC/DOT), Texas Railroad Commission (RRC), Texas LP-Gas Safety Rules, and OSHA. Our own high safety standards are upheld through the continuity and ongoing commitment to education of each Sharp professional.

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FAQ

Find answers to the most commonly asked questions for Sharp Propane, a Ferrellgas company, including customer support, payment and delivery options, managing your account online, and more.

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CONTACT US

Residential: PO BOX 88086, Chicago, IL. 60680-1086

Commercial: PO BOX 173940, Denver, CO. 80217-3940

800-932-4315

Or fill the form out below!

If you have an emergency, such as a gas leak or smell gas, please DO NOT complete this contact us form below. Please call Ferrellgas at 1-866-708-8209 or dial 911

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©2020 Sharp Propane