Sharp Sets the Standard for Safety & Service
Sharp’s safety program was developed by experienced safety professionals from research, industry guidelines, and the 100+ years’ combined experience of our propane professionals. As the foundation of our commitment to our customers, our safety management protocols have set new industry standards of safety, responsibility and thoroughness in propane delivery and services. Several of our standards and procedures have been adopted industry-wide as mandatory regulations.
As propane professionals, we hold ourselves to stringent standards concerning the installation, operation and inspection of equipment, preventative maintenance and testing, and delivery of propane. We comply with all federal, state, and local regulations, including the Administration/Department of Transportation (FMC/DOT), Texas Railroad Commission (RRC), Texas LP-Gas Safety Rules, and OSHA. Our own high safety standards are upheld through the continuity and ongoing commitment to education of each Sharp professional.
Every Sharp team member is highly trained and certified to uphold each of Sharp’s safety standards:
Sharp Propane’s Safety & Service Standard’s At-A-Glance
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Safe Driving Procedures
- No smoking while driving
- No use of cell phones for any reason
- Daily visual inspection of delivery vehicle
- Defensive driving
Emergency Procedures
- 24 hour call and response
- Testing of emergency shutoff valves
- Formal leak check procedures
- Regular inspection of vehicle emergency shutdown systems
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Safe Delivery & Fill Procedures
- Trucks always secured with blocks during fill
- No smoking
- No unattended fills
- Visual inspection of propane system at each fill
- Service interruption procedures (turning the gas back on safely)
- Respect for customer property and landscaping
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Conrad Corona, Delivery Supervisor
What's the best thing about Sharp?
We don't cut corners. We take pride in everything we do. I work with professionals who love their jobs. I feel a sense of pride everyday when I step into my vehicle and look forward to seeing my customers... [Read Full Interview]
Becky Prater, Customer Care
What do you like about the new Complete
Care Program®?
We all live hectic lives. the last thing you want to deal with when you get home is checking your tank or wondering if you've paid your latest propane bill. the bottom line is, Complete Care is easy. We make sure your system is sound when we do the safety Check, and we monitor your tank level with our smart monitoring technology. We deliver only when you need it... [Read Full Interview]
Billy Sessums, Area Manager
What goes into being a service technician?
Being a service technician means much more than simple installations and service calls.
It involves proper site evaluation, keeping up with codes and regulations, working with plumbers and electricians and contractors, and meeting with customers before and during installation so that we know what kind of tank, line placement, and tank size is right for their home's energy needs... [Read Full Interview]
Mike Bodine, Austin Service
Center Manager
What is your mission as Customer Service Center Manager?
I'm responsible for making sure our team can provide the highest levels of service possible for the greater Austin region, and to ensure that our technicians and drivers are
in compliance with all the rules, regulations, and codes for safety and proper tank fills and installations. [Read Full Interview]
Randy Rodriguez
Service Technician,
La Grange
What is your mission as a service technician?
I’ve been with Sharp Propane for ten years, and as a Propane Professional,
I take standards very seriously.
Safety and service are very important, and Sharp is a step ahead of everyone else when it comes to taking care of our customers. [Read Full Interview]
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